This page is a draft that a lawyer has not yet reviewed. It does not describe a live service and nothing here is binding. Text in [square brackets] is a placeholder that has not been filled in.
Delete your account
You can delete your account inside Inkly at any time. You do not need to email or call us.
In the app
Open Settings, then Account, then Delete account.
If you play as a guest, open Settings, then Account, then Delete my data.
Without the app
Email privacy@learninkly.com from the address on your account.
If you signed in with Apple and chose Hide My Email, include the address Apple gave Inkly (it ends in privaterelay.appleid.com) so we can find your account.
If you used Inkly as a guest and removed the app, we cannot find your guest data. It is deleted automatically 90 days after you last used it.
What is deleted, and when
- In the app: Settings > Account > Delete account. If you play as a guest: Settings > Account > Delete my data. You do not need to email or call us.
- What happens: your display name leaves every league table at once. Your profile, progress, writing and identifiers are deleted from our systems within 30 days. We tell PostHog's and Resend's systems to delete what they hold where they offer that, we delete your push token, and we cancel your Sign in with Apple link to Inkly. Placement test records are deleted with your account. Backups clear within [35 days]. We email you when it is done. Guests see a confirmation on screen.
- If you delete your Apple Account, or stop using Sign in with Apple with Inkly: Apple tells us. If Apple tells us your Apple Account was deleted, we delete your Inkly account. If you stop using Sign in with Apple with Inkly, we sign you out.
- If you sign in on a device where you played as a guest, and you already have an account: we ask whether to use your account or stay a guest. If you choose your account, the guest data on that device is deleted. If you stay a guest, it is kept, and deleted 90 days after you last use it as a guest.
The full rules are in the Privacy Policy.
