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Privacy Policy
Effective date: [date] Last updated: [date]
1. Who we are
Inkly is an iPhone app that teaches people how to use AI tools at work through short lessons. Inkly is made and run by Clustr LLC, a North Carolina limited liability company, 727 Madison Avenue, Covington, KY 41011, United States ("Clustr", "we", "us").
This policy covers the Inkly iPhone app, the Inkly App Clip and the website at https://learninkly.com. It explains what we collect, why, who we share it with, how long we keep it, and the choices you have.
Questions? Email privacy@learninkly.com.
2. The short version
- We collect what we need to teach you: your progress, a few set-up answers, your age range, and, if you make an account, your email.
- Inkly is free. We take no payments and collect no payment details.
- We do not show ads, sell your personal information or track you across other companies' apps and websites.
- One feature uses AI from another company, Anthropic. If you have an account and agree, the prompt you write at the end of a lesson is sent to Anthropic to check it against a short list. Guests, and anyone who says no, check their own prompt instead, and nothing they write is sent to any AI company.
- Other players see only your display name, avatar and league score.
- You can delete your account, or your guest data, inside the app at any time.
- Inkly is for people aged 13 and over. We ask your age when you first open the app. We keep an age range, never your birth date.
3. What we collect and why
3.1 By feature
| Feature | What we collect | Why | Can you skip it? |
|---|---|---|---|
| Age check (first time you open the app) | Your answer to "When were you born?" (month and year), or, on some iPhones, the age range Apple shares with us (see section 8). We turn this into an age range: 13 to 15, 16 to 17, or 18 and over. | To make sure Inkly is only used by people 13 and over, and to give under-18s the right settings | No. It is the only question you cannot skip. |
| Set-up questions | Which AI tools you use, the kind of work you do (for example finance or marketing), up to 3 things you want AI to help with first, your daily goal and your learning days | To pick examples from your kind of work and set your reminders | Yes, every one |
| Playing as a guest | A random guest ID, your age range, your set-up answers, your progress and game data (below). As a guest you check your own writing: nothing you write is sent to any AI company. | To save your place before you make an account, and to carry it over when you do | You can delete it at any time |
| Account | Your email address. If you use Sign in with Apple or Google, an account ID from them. We do not ask Apple or Google for your name. If you use "Hide My Email", we get Apple's private relay address. | To save your progress, let you sign in on another device and send sign-in codes | Only needed if you want an account |
| Lessons and placement | Your answers, scores, skill estimates, mistakes to review. For the placement test: which questions you were asked, whether each answer was right, and the level we worked out. | To run lessons, fit practice to your weak spots, choose where you start and show your progress | Lessons: no, this is the app. The placement test: yes. If you skip it, nothing is stored. |
| Game | XP, level, streak, days learned, Ink, Pearls, badges, avatars, league and rank | To run the game. Pearls and Ink are earned by playing, cannot be bought and have no cash value. | No |
| Writing tasks | The prompt you type at the end of a lesson, and, if you choose "your own task", your short description of that task. If you have an account and agreed to AI feedback, the feedback you get. | To give you feedback, or let you check your own work | Yes. You can always write and self-check. |
| Leagues and profile | Display name (we give you one, you can change it if you are 18 or over), avatar, weekly XP and rank, players you block, reports you make | To run weekly leagues and keep them safe | Yes, you can leave leagues |
| Notifications | A push token for your iPhone (kept until you delete your account, another account is used on that phone, or Apple tells us the token no longer works), your time zone, your notification choices, and a record of each notification we sent, when, which message it was, and whether you opened it or started a lesson within 2 hours (kept [90 days]; see section 7) | To send the reminders you chose, at sensible times, and to stop if you ignore them | Yes |
| Emails | Your email address and a record of what we sent | Sign-in codes, account deletion confirmation, and, if you are 18 or over and have not unsubscribed, a welcome email, a weekly progress recap and a "come back" email | You can unsubscribe from all but sign-in and deletion emails |
| Usage analytics | Which screens you open and buttons you tap, from a fixed list of events. Device model, iOS version, app version, language, time zone. Your set-up answers. Which version of a feature you are testing. | To understand what helps people learn and fix what does not | Yes, Settings > Privacy > Share usage analytics. Off until you turn it on. Never collected from anyone under 18. |
| Crash reports | What went wrong, device model, iOS version, app version | To fix bugs | [No. Crash reports carry no account details.] |
| Help and reports | Support emails, "Report a problem", "Report this answer", reports about other players, in-app survey answers | To answer you and fix problems | Only if you send them |
| Server logs | IP address, time and type of request | Security and keeping the service running. We do not use your IP address to work out where you are. We also keep a scrambled (hashed) form of your IP address, for up to 2 days, to limit sign-in attempts and repeated requests. | No |
| Age compliance records | That an age check ran, which method was used (your answer or Apple's), the resulting age range and when. A record if a parent withdraws consent. | To show we follow age laws | No |
We do not collect your real name, phone number, home address, employer's name, contacts, photos, microphone, camera or precise location.
3.2 From other companies
| From | What |
|---|---|
| Apple | If you use Sign in with Apple: an account ID and an email address (or a relay address). On iPhones with iOS 26 or later, where the law requires it: your age range and, for under-18s, whether a parent or guardian has approved Inkly or withdrawn that approval. |
| If you use Google sign-in: an account ID and your email address | |
| Other players | Reports they make about your display name |
| Friends | If someone's invite link brought you to Inkly, that the link was used |
4. AI feedback on your writing
Each lesson ends with a short writing task. You write a prompt for a work situation, or for a task of your own. With your permission, Inkly checks it against a short list of 3 or 4 points and tells you which you met.
- Only with an account. AI feedback is only for people who have made an Inkly account. Guests, including people trying Inkly in the App Clip, always check their own prompt, and nothing they write is sent to Anthropic or any other AI company.
- We ask first. The first time, before anything is sent, we show you a screen that says what is sent, who receives it and what happens to it. Nothing is sent until you tap "Agree and continue". If you tap "Not now", nothing is sent, you check your own prompt against the same list, and the lesson still counts.
- Who receives it. Anthropic, the company that makes the Claude AI models, checks your prompt for us.
- What is sent. Only the prompt you typed, the task it belongs to (or your description of your own task), the checklist, and a random ID. We do not send your name, email, account ID or anything else from your phone.
- When. Only when you submit a writing task, after you agreed. We check up to [5] prompts a day for each learner. After that, and when you are offline, you check your own.
- Not used for training. We do not use your writing to train AI models. Anthropic's commercial terms do not allow it to train its models on what we send.
- How long it is kept. We keep your prompt and the feedback for 30 days so you can look back at it and so we can look into reports. Then we delete the text and keep only your score on each checklist point. If you report an answer, we keep that prompt and feedback until we close the report, and no more than [90 days]. Anthropic deletes what we send within 30 days, unless it must keep it longer to enforce its usage policies or to follow the law.
- Who can see it at Inkly. A small number of staff, only to look into a report or a problem.
- Please leave out confidential and personal details. That means other people's names, customer or client details, passwords, health information and your employer's confidential material. We remind you every time you use "your own task".
- AI can be wrong. Every piece of feedback is labelled "AI-generated. Can be wrong." You can report any answer.
- Under 18. People aged 13 to 17 with an account can get AI feedback on the lesson's own scenario, after they agree. "Your own task" is only for people 18 and over. For everyone, the AI is set up only to check your prompt against the list: it does not chat and does not carry out what you wrote. For under-18s it also follows Anthropic's extra safety guidance for products used by young people. Nothing from anyone under 13 is ever sent.
- Changing your mind. Turn AI feedback off at any time in Settings > Privacy > AI feedback on writing.
- If this changes. Before we add another AI company or a new AI feature, we will update this policy and ask for your permission again.
The questions and sample AI answers in lessons were written in advance. Taking a lesson does not send your data to any AI company.
5. Who we share it with
We share information only with companies that help us run Inkly, and only what each one needs. They act on our instructions and may use it only to provide their service to us.
| Company | What it does for us | What it receives |
|---|---|---|
| Railway | Hosts our servers and database | Everything stored in your Inkly account or guest record |
| Anthropic | Checks writing tasks, only if you agreed | Your prompt, the task, the checklist and a random ID |
| PostHog | Usage analytics and tests of different versions (18 and over only, and only if analytics is on) | App usage, device details, your Inkly ID, your set-up answers |
| Sentry | Crash and performance reports | Crash details and device details, with no account details |
| Resend | Sends our emails | Your email address and the emails we send you, including the 6-digit sign-in code in the email. Inkly configures message and email-content retention to 30 days or less wherever Resend permits it. |
| Expo | Delivers push notifications to Apple | Your push token, the notification text, a random notification id and the screen it opens |
| Apple | Sign in with Apple, push delivery, TestFlight, age range signals | What Apple needs for each, under Apple's own privacy policy |
| Google sign-in | That you signed in to Inkly | |
| Cloudflare | Hosts learninkly.com | Website visit data |
| [Email provider for privacy@ and support@] | Hosts our support mailboxes | Emails you send us |
We may also share information:
- With other players. Your display name, avatar, league tier, weekly XP and rank are visible to others in your league. You can leave leagues in Settings.
- When you choose to share. If you share a result card, people you send it to see what is on the card.
- For legal reasons. If the law requires it, or to protect the rights, safety or property of our users, the public or Clustr.
- If the business changes hands. If Clustr LLC or Inkly is sold or merged, your information may pass to the new owner, who must keep to this policy. We will tell you first.
We do not share your information with other Clustr products.
Our own staff. A small number of named staff can look up accounts to answer support requests, review reports, moderate display names and process deletion requests. They use a staff-only tool that needs a staff sign-in. Every change staff make to an account needs a written reason and is recorded with who made it and when, and so is every account lookup.
6. What we do not do
- We do not sell your personal information.
- We do not share it for cross-context behavioral advertising.
- We do not show ads, and we do not use advertising or attribution tools.
- We do not collect your device's advertising identifier or track you across other companies' apps and websites.
- We do not record your screen or keep a recording of what you type outside writing tasks.
- We do not take payments or collect payment details.
- We do not use your information to make decisions about you that have legal or similarly significant effects.
7. How long we keep it, and deleting it
7.1 Retention
| Information | How long |
|---|---|
| Account, profile, set-up answers, progress and game data | Until you delete your account |
| Guest data, if you never make an account | [90 days] after you last open Inkly, then deleted |
| Writing-task prompts and AI feedback | 30 days, then the text is deleted and only scores are kept. Reported answers: until the report is closed, at most [90 days]. |
| Age range (and, for under-18s, the month it next changes) | As long as the account or guest record exists. The month is deleted at 18. |
| Age compliance records | [24 months], without your birth month or year, which we never keep |
| Usage analytics | [12 months] |
| Crash reports | [90 days] |
| Email delivery records | 30 days or less where the provider permits configuration, except a "do not email" list if you unsubscribed |
| Notification send records | [90 days] |
| Records of staff actions on accounts (who, what, when, and the reason; no link to the account once it is deleted) | [24 months] |
| Reports about players and moderation records | [90 days] |
| Support emails | [24 months] |
| Records of your AI permission and other privacy choices | As long as you have an account |
| Server logs | [30 days] |
| Email sign-in codes | Valid for 10 minutes. Kept only as a scrambled (keyed hash) form of the code, your email address and your IP address, and deleted within 2 days. Counts of failed sign-in attempts, kept against a hashed IP address, are also deleted within 2 days |
| Unfinished placement tests | Deleted 7 days after they expire |
| Earlier placement results | Only your latest result and your highest start position are kept. The rest are replaced. Placement results are deleted with your account. |
| Backups | [35 days], then overwritten |
When the time is up we delete the information or remove anything that identifies you.
7.2 Deleting your account or guest data
- In the app: Settings > Account > Delete account. If you play as a guest: Settings > Account > Delete my data. You do not need to email or call us.
- What happens: your display name leaves every league table at once. Your profile, progress, writing and identifiers are deleted from our systems within 30 days. We tell PostHog's and Resend's systems to delete what they hold where they offer that, we delete your push token, and we cancel your Sign in with Apple link to Inkly. Placement test records are deleted with your account. Backups clear within [35 days]. We email you when it is done. Guests see a confirmation on screen.
- If you delete your Apple Account, or stop using Sign in with Apple with Inkly: Apple tells us. If Apple tells us your Apple Account was deleted, we delete your Inkly account. If you stop using Sign in with Apple with Inkly, we sign you out.
- If you sign in on a device where you played as a guest, and you already have an account: we ask whether to use your account or stay a guest. If you choose your account, the guest data on that device is deleted. If you stay a guest, it is kept, and deleted 90 days after you last use it as a guest.
- Without the app: use https://learninkly.com/delete-account or email privacy@learninkly.com from the address on your account.
8. Children and teens
Inkly is for people aged 13 and over. It is built for working adults. Teens aged 13 to 17 may use it, with the protections below. Nobody under 13 may use it.
How we check age. The first time you open Inkly, before anything about you is saved on our servers, we ask "When were you born?" (month and year). On iPhones with iOS 26 or later, in places where the law requires it, Apple may tell us your age range instead, and we do not ask. We use your answer only to work out your age range. We keep the range (13 to 15, 16 to 17, or 18 and over), never your birth date, and we do not use it for anything else. If you are under 18 we also keep the month your range will next change (when you turn 16 or 18), so we can update your settings without asking again. We delete that month when you turn 18.
If you are under 13. You cannot use Inkly. If the age check shows you are under 13, nothing you entered is saved on our servers or sent to any other company, Inkly clears what is stored on your phone, and the app tells you kindly that Inkly is for ages 13 and up. If we learn later that someone under 13 is using Inkly, we close the account and delete its information. This happens even if a parent approved the download through Apple.
Parents and guardians. If you think your child under 13 has used Inkly, email privacy@learninkly.com. We will delete the account and its information. We do not need anything from you except enough to find the account, and we will not ask your child for anything.
If you are 13 to 17, Inkly works differently:
- No usage analytics. We do not send any of your activity to PostHog, and you are not put in tests of different versions.
- With an account, you can get AI feedback on the lesson's scenario after you agree, but not on "your own task".
- In leagues you play only with other people under 18, under a name we generate for you. You can pick a different generated name, but not type your own.
- [Leagues are off until you turn them on.]
- Fewer notifications: at most 1 a day, never between 9pm and 8am, no "come back" messages, and [streak and league notifications are off until you turn them on].
- Only necessary emails: sign-in codes and deletion confirmations, plus the weekly recap only if you turn it on.
- We never sell or share your information, and we never show you ads (we do not show ads to anyone).
- When you turn 16, and again at 18, your settings move to the next range on their own. Nothing is switched on for you: you choose.
App store age laws. In some US states (Texas now, and Alabama, Utah, Louisiana and California from 2027), app stores must check the age of their users and get a parent's approval before a minor downloads an app. In those places Apple tells us your age range and whether a parent has approved, and tells us if a parent withdraws approval. We use that only to follow these laws and to set up Inkly for your age. If a parent withdraws approval, Apple stops Inkly from opening on your device, and we pause your account: you leave leagues and we stop all notifications and emails. [If approval is not given again within 30 days, we delete the account.] Before we make a big change to Inkly, such as collecting new kinds of information, we ask Apple to check with your parent again where the law requires it.
9. Your choices
| What | Where |
|---|---|
| Delete your account | Settings > Account > Delete account |
| Delete guest data | Settings > Account > Delete my data |
| Turn AI feedback on or off | Settings > Privacy > AI feedback on writing |
| Turn usage analytics on or off (18 and over) | Settings > Privacy > Share usage analytics |
| Change or clear your work, goals and tools | Settings > Learning |
| Notifications, by type | Settings > Notifications, and your iPhone's Settings |
| Emails, by type | The unsubscribe link in any email (version 1.0 has no email settings row, because it sends no lifecycle email) |
| Display name and avatar | Profile |
| Leave or join leagues | Settings > Privacy > Leagues |
| Block or report a player | Use Report or Block on their row in the league table (players marked "Practice rival" are not real people and have neither) |
10. Your privacy rights
Wherever you live in the US, you can ask us to:
- tell you what personal information we hold about you and give you a copy in a format you can use,
- correct information that is wrong,
- delete your information,
- stop using it for a particular purpose, where the law gives you that right.
Email privacy@learninkly.com from the address on your account, or use the in-app controls above. We will check it is you by asking you to confirm from that email address, and reply within [45 days]. This is free. We will not treat you differently for asking. You may use an authorized agent; we will ask for proof they can act for you. If we say no, you can ask us to look again by replying to our decision, and we will answer within [60 days]. You can also contact your state attorney general.
Which state laws apply. Some states have privacy laws that only apply to businesses above a certain size. Based on our size today, we do not believe California's privacy law (the CCPA) or most other state privacy laws apply to Clustr yet. We offer the rights above to everyone in the US anyway, and we follow the rules some states set for teens' information whatever our size.
Sale, sharing and targeted ads. In the last 12 months we have not sold personal information, shared it for cross-context behavioral advertising, or used it for targeted advertising. That includes the information of anyone under 18. Our website honors Global Privacy Control signals as a request to opt out, although there is nothing to opt out of.
Sensitive information. We do not collect what state laws call sensitive information, except that the age range of someone aged 13 to 17 tells us they are a minor. We use it only to protect them as described in section 8.
11. The App Clip
The Inkly App Clip lets you try a placement quiz and a first lesson without installing the app. It asks the same age question first. In the App Clip you always check your own writing: nothing you write there is sent to any AI company. It stores a guest record so your progress carries over if you install Inkly. If you never install the app, the guest record is deleted after [90 days]. This policy applies to the App Clip in the same way.
12. Website, waitlist and beta
- Website. Cloudflare hosts learninkly.com and records standard visit data such as IP address and browser type.
- Waitlist. If you join the waitlist we keep your email until [6 months] after launch, or until you unsubscribe.
- Beta testing. If you test Inkly through Apple's TestFlight, Apple shares crash reports and any feedback you choose to send, and your email if you joined by an email invite.
13. Security
All traffic between the app and our servers is encrypted (HTTPS). Keys for other services, including Anthropic, stay on our servers and are never in the app. The Sign in with Apple token we keep, so we can cancel it when you delete your account, is stored encrypted. Only named staff can reach the staff tool, and every change and lookup there is logged. No system is perfectly secure. If a breach affects you, we will tell you as the law requires.
14. Where your information is processed
Inkly is offered in the United States. Our servers and service providers process information in the United States.
15. Changes to this policy
When we change this policy we update the date at the top. If a change is significant, we tell you in the app or by email before it takes effect. Before we add a new AI company, a new use of what you write, or paid features, we update this policy first and ask for your AI permission again where it applies. Where a state law requires a parent's approval for a significant change, we ask for it through Apple before the change reaches a minor.
16. Contact us
Clustr LLC 727 Madison Avenue Covington, KY 41011, United States Privacy: privacy@learninkly.com Support: support@learninkly.com Privacy policy: https://learninkly.com/privacy Terms of Use: https://learninkly.com/terms
Inkly is an independent product. It is not affiliated with, endorsed by or sponsored by Anthropic, OpenAI or Apple.
